Bringing Service into Perspective

Training

 

HeW Training Manuals

All eX12 5010 Training Manuals are available by viewing FAQ 1010 on the Customer Support page. 


HeW Online Training Classes

HeW offers online training classes for our software products and services.  Each class listed below is tailored to a specific software functionality or HeW Revenue Cycle Management solution. Click on a link to register for a class and you will receive an email confirmation which can be added to your electronic calendar. All classes are scheduled in Mountain Time. Prior to attending the class, please print the most current version of the appropriate manual found under FAQ 1010

 

eX12 Import 5010 Training 

eX12 Entry 5010 Training

  • Course Overview: This training course provides an overview of all HeW Revenue Cycle Management services, including how to manually enter claims into the eX12 system, transmit claims for processing, receive and read reports, correct errors, and archive and delete claims.  The course also covers setting up filters, printing claims, changing claim status, copying claims, deleting service lines, copying and pasting data, and the use of the Export List feature.
  • Prerequisite: None
  • Training Materials:  Print the eX12 Entry Manual 5010 and Computer Compatibility
  • Class Length: 1 ½ hours
  • Registration:  

Secondary 5010 Training – Professional Claims  

  • Course Overview: Learn how to create and send secondary claims, using eX12for any payer accepting them electronically, including Medicare.  This training is for clients who submit Professional Claims on the CMS-1500/HCFA1500 claim form.
  • Prerequisite: eX12 Import Training or eX12 Entry Training
  • Training Materials:  Print the eX12 Secondary Professional Manual 5010 .       
  • Class Length: ½ hour
  • Registration:

 Secondary 5010 Training – Institutional Claims

  • Course Overview: Learn how to create and send secondary claims, using eX12, for any payer accepting them electronically, including Medicare. This training is for clients who submit Institutional Claims on the UB04 claim form.
  • Prerequisite: eX12 Import Training or eX12 Entry Training
  • Training Materials:  Print the eX12 Secondary Institutional Manual 5010     
  • Class Length: ½ hour
  • Registration: 
    • There are currently no secondary institutional training at this time.

 

Eligibility 5010 Training

  • Course Overview: Learn how to verify patient eligibility using the solutions available in eX12. 
  • Prerequisite: eX12 Import Training or eX12 Entry Training
  • Training Materials:  Print the eX12 Eligibility Manual 5010.
  • Class Length: ½ hour
  • Registration:  
    • There are no scheduled Eligibility Trainings at this time.

Medical Necessity 5010 Training

  • Course Overview: Learn how to verify if Medicare Medical Necessity policies exist prior to rendering servies and once the claims are in the list of claims area of eX12. 
  • Prerequisite: eX12 Import Training or eX12 Entry Training
  • Training Materials:  Print the eX12 Medical Necessity Manual 5010 
  • Class Length: ½ hour
  • Registration: 
    • There are currently no classes scheduled, please select the Contract Training Staff link to the left to request this training.